Mainframe Cics System Programmer

**Why Kyndryl**


**Your Role and Responsibilities**

As Mainframe CICS System Programmer, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

**Responsibilities**:

- Adopt the given technology to meet the drift of customer and business requirements.
- Root Cause Analysis preparation and meeting Service level agreement for submission.
- Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
- As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
- Diagnose CICS system and related product issues and follow up with root cause analysis.
- Participate in Disaster Recovery planning and tests as scheduled.
- Primary on call support for CICS and associated ISV products.
- Support for technical consultation and inquiries from the other IT technical teams
- Support for new product installation and evaluation as needed.
- Problem determination and resolution within expected time frame.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
- Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.

**Required Technical and Professional Expertise**
- Minimum 6+ years of experience in Mainframe CICS System programming.
- Proven experience in CICS System Administration environment with work management, user management, journal management and performance management.
- Experience in CICS transaction server, related ISV products.
- Capable of Upgrading/Installing and Migrating CICS Transaction servers.
- Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
- Experience in EMC’s storage (VMAX and DLM) and Replication (SRDF) technologies.
- Proven experience on the CICS functionality and architecture.
- Validated expertise on third party tools like Robot/TATTOOL.
- Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.

**Preferred Technical and Professional Experience**
- Proficient in working with high availability environment along with alignment to process (ITIL)
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Architect

**Role (Job Role)**

Infrastructure Architect

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No