Mainframe Cics System Programmer

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

As Mainframe CICS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
**What will you do**
- Adopt the given technology to meet the drift of customer and business requirements
- As a domain expert, provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products
- Primary on call support for upgrading/installing and migrating CICS Transaction servers
- Diagnose CICS system and related product issues and follow up with root cause analysis
- Participate in Disaster Recovery planning and tests as scheduled
- Analyze performance issues and provide technical consultation and inquiries from the other IT technical teams along with support for new product installation and evaluation as needed
- Problem determination and resolution within expected time frame
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
- Lead daily Operations meetings provided there are no P1 incidents running
- Aid with identifying problem management trends

**Required Technical and Professional Expertise**
- Minimum 7+ years of experience in CICS System Administration environment with work management, user management, journal management and performance management
- Validated expertise in CICS systems programming
- Proficient in CICS transaction server, ISV products and technologies like P2V, V2V and P2P migrations
- Ability to recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrable experience on BRMS, Tape management, ATL/VTL for Tape Libraries

**Preferred Technical and Professional Experience**
- Proficient in working with high availability environment along with alignment to process (ITIL)
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Systems Programmer

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No