Systems Programmer

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

As Mainframe CICS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
What will you do
- Adopt the given technology to meet the drift of customer and business requirements.
- As a domain expert, provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
- Primary on call support for upgrading/installing and migrating CICS Transaction servers.
- Diagnose CICS system and related product issues and follow up with root cause analysis.
- Participate in Disaster Recovery planning and tests as scheduled.
- Analyse performance issues and provide technical consultation and inquiries from the other IT technical teams along with support for new product installation and evaluation as needed
- Problem determination and resolution within expected time frame.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
- Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.

**Required Technical and Professional Expertise**
- Minimum 7+ years of experience in CICS System Administration environment with work management, user management, journal management and performance management
- Validated expertise in CICS systems programming
- Proficient in CICS transaction server, ISV products and technologies like P2V, V2V and P2P migrations
- Ability to recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrable experience on BRMS, Tape management, ATL/VTL for Tape Libraries.
- Experience in CICS transaction server, related ISV products.
- Capable of Upgrading/Installing and Migrating CICS Transaction servers.
- Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
- Experience in EMC’s storage (VMAX and DLM) and Replication (SRDF) technologies.
- Proven experience on the CICS functionality and architecture.
- Validated expertise on third party tools like Robot/TATTOOL.
- Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.

**Preferred Technical and Professional Experience**
- Proficient in working with high availability environment along with alignment to process (ITIL).
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
- Intuitive individual with an ability to manage change and proven time management.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Up-to-date technical knowledge by attending educational workshops, reviewing publications.

**Required Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and pro