
CRM Executive
2 days ago
**Documentation**:Maintaining accurate records of customer interactions, including inquiries, resolutions, and follow-up tasks.
- **Escalation**:Identifying and escalating complex or sensitive issues to the appropriate team or individual.
- **Customer Service**:Providing excellent customer service and ensuring a positive experience for all customers.
- **Relationship Building**:Developing and maintaining positive relationships with existing customers to foster loyalty and retention.
- **Data Management**:Updating and maintaining customer data within the CRM system to ensure accuracy and efficiency.
Pay: ₹9,755.58 - ₹24,804.09 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you speak Hindi/ English/ Malyalam/ Tamil/ Kannada?
Work Location: In person
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