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Customer Support Executive

2 weeks ago

Shalimar Bagh Delhi Delhi, India Oakridge New Energies Private Limited Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.

**Requirements**:

- Graduate & undergraduate both can apply
- Age limit 18 to 26 years male & female both can apply
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,500.00 - ₹21,800.00 per month

**Benefits**:

- Health insurance
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Shalimar Bagh, Delhi, Delhi (required)

Ability to Relocate:

- Shalimar Bagh, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7251956631