Customer Support Executive

3 days ago

Karol Bagh Delhi Delhi, India Urjabox Power Technologies Pvt. Ltd. Full time

**Job Title**: Customer Support Executive

**Location**: Karol Bagh, Delhi

**Company**: UrjaBox Power Technologies Pvt. Ltd.

**About Us**:
At UrjaBox Power Technologies, we are committed to delivering innovative energy solutions that empower our customers. Our team is dedicated to providing exceptional support and service. We are currently looking for a motivated Customer Support Executive to join our dynamic team.

**Key Responsibilities**:

- Provide accurate information about our products and services, assisting customers with their needs.
- Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with internal teams to address customer concerns and improve service quality.
- Conduct follow-ups with customers to ensure their issues have been resolved.
- Stay updated on product knowledge to better assist customers.

**Qualifications**:

- Bachelor’s degree in Business, or a related field preferred.
- Previous experience in customer support or a related role is advantageous.
- Strong communication skills.

**Preferred Qualifications**:

- Knowledge of Wati is a plus.

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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