Customer Support Associate

4 days ago

Jaipur, India Giva Full time

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school, PUC diploma, general education degree or equivalent.
- Comfortable using computers.
- English language is mandatory.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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