Client Service Executive

5 days ago

Chennai Tamil Nadu, India Matthews International Corporation Full time

**Client Service Executive**:

- Brand: SGK- Company: Schawk India Pvt Ltd- Line of Business: SGK APAC- Location: Chennai, TN, IN, 600096- Req ID: 11920**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.**

***:
The Sr Production Artist is responsible for developing accurate and high-quality artwork for basic to intermediate production assignments to incorporate in final layout for Assembly. This role incorporates branding guidelines (e.g. photography, text, legal requirements, etc.) into artwork layout (e.g. packaging, circulars, etc.) per client’s technical specifications.

**JOB RESPONSIBILITIES**:

- Attends any client meetings (e.g. pre-production) as necessary.
- Ensures high quality standards in all production client deliverables.
- Ensures accurate, consistent, and timely completion of high quality basic to intermediate or complex level artwork, effectively using industry standard software, tools, and print techniques.
- Performs assigned tasks within the overall Production workflow and assigned budget, according to: work order specifications, industry and company Standard Operating Procedures (SOP’s), and the client’s brand guidelines and standards.
- Ensures client project team has most current information about the status of the assigned project(s) by logging and maintaining project plan information into the project tracking system.
- Meets quality standards consistently for all assigned deliverables and makes recommendations to Management for improvements in reports, tools, processes and assigned tasks.
- Additional duties as assigned.

**ADDITIONAL RESPONSIBILITIES**:
**QUALIFICATIONS / REQUIREMENTS**:

- Bachelor’s Degree in Graphic Arts, Marketing, Advertising or related field
- Advanced degree (MBA, Master’s) preferred
- 6+ years progressive print manufacturing experience in a pre-press, graphic arts or related field required; or equivalent combination of education and experience
- Proficient computer software skills within Apple Mac equipment and operating systems, Adobe Design Suite, Acrobat plus QuarkXpress, Agile, etc.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines and reporting
- Ability to work overtime as necessary

**ADDITIONAL QUALIFICATIONS**:
**PHYSICAL ASPECTS / WORK ENVIRONMENT**:

- Regularly required to stand; walk; sit; and talk, hear and see.
- Occasionally lift and/or move up to 10 pounds.
- Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

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