Customer Service Representative

6 days ago

Chandni Chowk Delhi Delhi, India Pranav Creations Pvt Ltd Full time

As a Payment Collection Specialist, you will play a vital role in managing and recovering outstanding payments from clients. Your proactive communication skills, ability to build relationships, and problem-solving abilities will help ensure timely payment collection and maintain positive client relationships.

**Key Responsibilities**:

- **Communication with Clients**:

- Call clients to remind them of outstanding payments.
- Maintain a polite and professional tone during interactions to build rapport and ensure effective communication.
- **Payment Collection**:

- Explain payment details, terms, and due dates.
- Address client queries and concerns regarding payment schedules.
- Ensure timely follow-ups until the payments are received.
- **Documentation and Reporting**:

- Record all call details, including feedback and payment commitments.
- Maintain accurate records of payment status in the system.
- Prepare daily/weekly reports for the management on recovery status.
- **Coordination**:

- Collaborate with the accounts team to reconcile client accounts.
- Inform clients of any discrepancies or adjustments in their invoices.
- **Compliance**:

- Adhere to company policies regarding debt recovery practices.
- Maintain confidentiality of client information at all times.
- **Experience**: 1+ years of experience in telecalling, recovery, or customer service (preferred).
- Excellent communication skills in Hindi and English (additional languages are a plus).
- Strong negotiation and persuasion abilities.
- Proficiency in MS Office and basic accounting software.

Direct call or whatsapp - 96259 3810 (Mansi)

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Application Question(s):

- Do you have experience of collecting outstanding payments on call ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    1 day ago

    Delhi, Delhi, India KR Immigration Full time

    **Customer Service Representative** **Job description** **Job Title**: Customer Service Representative **Company**: KR Immigration Private Limited Company **Location**: B-29 First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1 **About the Job**: We are looking for a creative and talented **Customer Service Representative** to join...

  • Customer Service Representative

    3 days ago

    Delhi, Delhi, India Airmount Logistics Private Limited Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Company DescriptionAirmount Logistics Private Limited is a specialty cargo service provider in India, offering transportation & logistics services via Road, Train & Air with accurate docket tracking. Founded in 2016, Airmount is known for 24/7 availability, customer satisfaction, and personalized solutions for various industries. Role DescriptionThis is a...

  • Customer Service Representative

    3 days ago

    Delhi, Delhi, India Airmount Logistics Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company Description Airmount Logistics Private Limited is a specialty cargo service provider in India, offering transportation & logistics services via Road, Train & Air with accurate docket tracking. Founded in 2016, Airmount is known for 24/7 availability, customer satisfaction, and personalized solutions for various industries. Role Description This is a...

  • Sales Representative

    2 days ago

    Chandni Chowk, Delhi, Delhi, India LUMILEX LIGHTS Full time

    We are seeking a dynamic and results-driven Sales Executive to join our fast-paced sales team. The Sales Executive will be responsible for selling our products or services to customers, maintaining client relationships, and achieving sales targets. This role requires excellent communication skills, a strong work ethic, and a persuasive yet approachable...

  • Customer Support Executive

    1 week ago

    Chandni Chowk, Delhi, Delhi, India Bloktek Era Private Limited Full time

    We are looking for a qualified Customer Support Executive to manage a team **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Creating policies and procedures. - Planning the training and standardisation of service...

  • Customer Service Representative

    3 days ago

    Delhi, Delhi, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 5,00,000

    Customer Service Representative Job Summary">We are seeking a skilled and empathetic Customer Service Representative to handle customer inquiries, resolve issues, and provide exceptional support.">Deliver prompt and professional service via phone, email, or chat.Respond to customer concerns, address complaints, and offer solutions.Maintain accurate records...

  • Customer Service Representative

    6 days ago

    Delhi, Delhi, India beBeecustomerService Full time ₹ 8,44,800 - ₹ 10,92,000

    Customer Service Representative Job SummaryWe are seeking a skilled customer service representative to join our team.Job Responsibilities:Handles customer complaints with 3-5 years of experience.Owning and managing customer grievances, following up, tracking, and resolution within predefined time and quality standards.Supervising and handling customer...

  • Greeter/customer Service

    1 week ago

    Chandni Chowk, Delhi, Delhi, India Aman Jewellery Pvt Ltd Full time

    **Job Summary**: We are seeking a friendly, well-groomed, and customer-oriented **Greeter** to welcome clients into our premium jewellery showroom. As the first point of contact, you will play a vital role in creating a lasting first impression, assisting with customer flow, and enhancing the overall showroom experience. **Key Responsibilities**: - Greet...

  • Customer Service Representative International

    1 week ago

    Delhi, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    3 days ago

    Delhi, Delhi, India Ikka Dukka Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The ideal candidate loves talking to people and proactively solving issues.Company DescriptionIkka Dukka is an Irish and Indian company focused on designing and developing luxury handmade products. The company also specializes in creating unique, custom-made gifts for corporates, weddings, and events. Ikka Dukka collaborates with highly skilled artisans to...