Ba4 - Markets Support

Join us as a “BA4 Markets Support" where the Markets EA is a dedicated team under the Markets Business. The primary responsibility of this team is to support administrative support for Markets colleagues with respect to travel, expenses and Coupa.

You may be assessed on the key critical skills relevant for success in role, such as experience with Global Markets, as well as job-specific skillsets.

**Basic/ Essential Qualifications**:

- Travel and expense management.
- Travel and transport - Booking flights, transportation (taxi, train, rental cars, fuel, parking, toll etc.)
- Food/ Meals - Meals, client lunches/ entertainment.
- Accommodation/ hotel - Stay booking.
- Client expenses - Uploading of invoices on portal for reimbursement within the timeframe. Expenses include money spent on food, drinks, and entertainment for clients.
- Strong communication skills.
- Assist the team with tasks as required.
- Strong team player with willingness to help.
- Ability to work accurately and effectively under pressure whilst remaining calm and composed.
- Proactive, with the ability to think ahead.
- Ability to work independently.
- Work cooperatively with other assistants, in a positive partnership to support each other.

**Desirable skillsets/ good to have**:

- Organised, approachable and flexible.
- Able to plan and prioritise own workload, effective time management skills and accustomed to working to tight deadlines under pressure..
- Tact and good judgment in confidential situations; proven experience interacting with senior management.
- Proficiency in Microsoft office suite of products.
- Strong team player with willingness to help; able to work independently.
- Proactive, with the ability to think ahead.
- Excellent attention to detail.
- Able to deal with people competently and confidently at all levels; builds strong relationships with colleagues across the bank.
- Articulate with strong verbal and written communication skills
- Deals with confidential and private information with integrity and sensitivity and demonstrates tact and good judgement in confidential situations.
- Problem solver who thinks laterally to resolve situations and find the right answers.

This role will be based out of Nirlon Knowledge Park, Mumbai

**Purpose of the role**

To oversee the smooth operation of the bank's business activities by handling a wide range of administrative tasks.

**Accountabilities**
- Management and facilitating of the cost close out of projects, ensuring any outstanding issues/cost commitments are dealt with in a timely manner.
- Supporting identified payroll and related input processes and procedures i.e., receive and verify wage input sheets from operations, escalate queries and print and distribute pay slips.
- Provision of administrative support with regards to the implementation of the talent development strategy, policies, and procedures.
- Maintenance of accurate and organised records, including financial documents, reports, and other administrative files.
- Management of office supplies, equipment, and inventory, ensuring availability and ordering as needed.

**Analyst Expectations**
- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
- Demonstrate understanding of how areas coordinate and co