
E-commerce Executive
4 days ago
**Position**: E-Commerce Executive
**Location**: Kathwada GIDC, Odhav Kathwada Ahmedabad 382430
**Department**: E-Commerce Operations
**Reports to**: E-Commerce Manager / Director
**About the Role**:
**Key Responsibilities**:
- **Amazon & Flipkart Operations**:
- Manage end-to-end product listings and ensure accuracy in titles, bullet points, descriptions, and images.
- Create and manage support cases (e.g., stranded listings, payment disputes, inventory issues).
- Monitor and resolve weight & fee discrepancies.
- Prepare and submit deal sheets and promotional offers.
- Ensure timely and accurate catalog updates, price revisions, and stock availability.
- Prepare A+ content and work with the design/content team to get creatives and modules executed.
- **Flipkart Specific Tasks**:
- Handle Flipkart seller panel operations including order processing, inventory updates, and shipment creation.
- Ensure compliance with Flipkart operational guidelines and timely resolution of issues.
- **Coordination & Communication**:
- Act as a liaison between our company and platform account managers (Amazon & Flipkart).
- Take regular follow-ups with internal teams (design, warehouse, finance) to ensure smooth workflow.
- Collaborate with content writers/designers for optimized listing creation.
- **Data Analysis & Reporting**:
- Maintain and analyse reports using **Excel**, with proficiency in **VLOOKUP, Pivot Tables**, and basic data functions.
- Share weekly/monthly performance reports and flag issues/opportunities for improvement.
**Key Requirements**:
- Graduate or Postgraduate in any discipline (Commerce/Marketing preferred).
- Minimum 2-3 years of experience in E-commerce operations (Amazon & Flipkart).
- Strong knowledge of Amazon Seller Central and Flipkart Seller Hub.
- Hands-on experience with listing, cataloging, and case management.
- Proficiency in **MS Excel** (VLOOKUP, Pivot Tables a must).
- Excellent written and verbal communication skills.
- Strong organizational skills and follow-up ability.
- High attention to detail and proactive problem-solving attitude.
**What We Offer**:
- A dynamic work environment with exposure to leading e-commerce platforms.
- Opportunity to be part of a growing brand with a modern outlook.
- Supportive team and growth opportunities within the company.
**To Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹8,702.36 - ₹32,480.11 per month
Schedule:
- Fixed shift
Work Location: In person
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