Trainee Application Support Executive

3 days ago

Mumbai Maharashtra, India Extrieve Technologies Full time

**Job Category**:Onsite**Job Type**:Full Time**Job Location**:Mumbai**Qualification**:Graduation in any field**Experience**:0-2 Years**Job Title**: Trainee Application Support Executive.
**Job Location**: Mumbai (HDFC Bank Kanjur Marg or Kotak Bank at Goregaon East /
Thane).
**Experience**: 0-2 Years.
**Reports To**: Onsite Team Leader
**Eligible for**: Night Shift Allowance
Client’s team, Onsite Team Leader and Backend Support Team.

**Roles & Responsibilities**:
**a. Application Support & Trouble shooting**
iii. Maintain the history of the issue during his shift and handing over the same to next team member during the shift change.
iv. Follow-up with team members and onsite team leader on the issue and take the feedback or provide the feedback of the same to your team leader.
v. Undertake the task assigned to you by onsite team leader.
vi. Inform your team members of any task / activity assigned by client.
vii. Maintain daily activity logs during your shift timings and update your onsite team, client and our backend support team on daily basis.
viii. Priorities the issues based on the impact and share the same with client, onsite team & our backend support team.
ix. Understand the problem faced by the client and explain the same to the onsite team lead and backend support team.
x. Provide respective logs and data to backend support & development team from time to time as required.
xi. Find the issue and reason for issue by replicating it in the test or UAT environment or understand it by studying client and server log & xml files.
xii. Provide the resolution or work around to client with consultation with onsite team lead and support team.
xiii. Timely update to client of pending issue and their status.

After the training period you would be assigned to any of the
following teams
- 1. IM Team
1.1 IM Team Application Support.
1.2 IM Team Captain.
2. PM Team

**b. Installation**
i. Install Application for SIT whenever any Enhancement or Up gradation is scheduled.
ii. Install Applications on Clients UAT environment.

**c. Client Training**
i. Provide training to client’s team as and when required.
ii. Understand the implementation of enhancement / SFR and explain
same to client’s team.

**d. Eligibility Criteria**

i. BSc (CS/IT)/ BCA, MCA, B-Tech/B.E (IT/Computer).
ii. Any Certification in Networking, Database Administration, Cloud Management, Windows Server, and ITES (Information Technology Enabled Services) will be added advantage.
iii. Preferred
iv. Basic knowledge of SQL Queries & Network.
vi. Good knowledge of MS Office.
vii. Excellent communication, problem-solving, and customer service skills.
viii. Ability to work independently and as part of a team.
ix. Willingness to learn new technologies and skills.

**Job Requirement:

- **
- The employees are expected to rotate in 24*7 shifts.
- Sometimes shift can be extended due to client/ team requirement.
- Predetermined weekly offs will be given as per the shift scheduler.

  • Trainee Admin Executive

    2 weeks ago

    Moshi, Pune, Maharashtra, India upskill square Full time

    We take pleasure to introduce ourselves as a manufacturer and supplier of Custom-built Hydraulic& Electro-Hydraulic Systems, Hydraulic Automation SPMs, Hydro-pneumatic Test Rigs and Hydraulic Cylinders. With vast experience in the field of Hydraulics, Pneumatics, Machine Design and Application Engineering our team is well positioned in meeting client’s...

  • Executive trainee

    4 weeks ago

    Mumbai, India Septa Health Solutions Pvt. Ltd. Full time

    Role Purpose: We are seeking a dynamic and detail-oriented Executive Trainee to join the Wellness Team at Septa Health Solutions Team. This role is ideal for a self-motivated individual with a keen interest in operations and wellness initiatives. The trainee will support the daily functioning of the team, assist in project execution, and contribute to...

  • Marketing Trainee

    3 days ago

    Mumbai, Maharashtra, India Swain Aluminium Pvt Ltd Full time

    **Job Description: Marketing Trainee** **Position Title**: Marketing Trainee **Department**: Marketing **Location**: Mumbai **Reports To**: Marketing Manager **Salary**: ₹15,000 to ₹20,000 per month **Role Overview**: The Marketing Trainee will support the marketing team in executing strategies and campaigns to enhance brand visibility, generate leads,...

  • Executive Trainee

    6 days ago

    Mumbai, Maharashtra, India Septa Health Solutions Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Role Purpose:We are seeking a dynamic and detail-oriented Executive Trainee to join the Wellness Team at Septa Health Solutions Team. This role is ideal for a self-motivated individual with a keen interest in operations and wellness initiatives. The trainee will support the daily functioning of the team, assist in project execution, and contribute to...

  • Application Support Executive

    6 days ago

    Mumbai, Maharashtra, India SRI TRADER Full time

    Job Description:Job Title: - Sr. Executive/ Assistant Manager - Application Support - Financial Services - Mumbai Job Responsibility - Implement and advise automation routines as per business requirements - Support with timely and defect free delivery on project activities - Help testing product functionality delivered by technology implementation...

  • Ca Articleship Trainee

    1 week ago

    Mumbai, Maharashtra, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Role Responsibilities: This is a full time on-site role for an Article Trainee in our company located at Andheri LLP, Mumbai. The Article Trainee will be involved in assisting with domestic taxation, indirect taxation, Audit & Assurance, and other consulting services. Responsibilities include conducting research, preparing reports, and supporting the team in...

  • Ca Article Trainee

    23 hours ago

    Mumbai, Maharashtra, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Role Responsibilities: This is a full time on-site role for an Article Trainee in our company located at Andheri LLP, Mumbai. The Article Trainee will be involved in assisting with domestic taxation, indirect taxation, Audit & Assurance, and other consulting services. Responsibilities include conducting research, preparing reports, and supporting the team in...

  • Sales Trainee

    3 days ago

    Marol, Mumbai, Maharashtra, India VITS Hotel Full time

    **Job Title**: Sales Trainee - Hotel Sales **Department**: Sales **Location**: Marol Naka, Mumbai **Reports To**: Sales Manager / Sales Head **Company**: VITS Hotels & Resorts **Job Summary**: **Key Responsibilities**: - Assist the Sales team in identifying new business opportunities in both the corporate and leisure segments. - Conduct market research and...

  • Marketing Trainee

    2 weeks ago

    Mumbai, Maharashtra, India Swain Aluminium Pvt Ltd Full time

    **Job description** **Job Title**: Marketing Trainee **Location**: Mumbai (On-Site) **Employment Type**: Full-Time, Permanent **Salary**: ₹18,000 - ₹20,000/month (Negotiable) **Overview** Begin your marketing journey with us! As a **Marketing Trainee**, you will support lead generation, execute campaigns, and build distributor relationships. Fluency...

  • Design Trainee

    1 week ago

    Mumbai, Maharashtra, India OLIVER+ Full time

    **JOB DESCRIPTION FOR TRAINEE INTEGRATED DESIGNER WITH MOTION CAPABILITUES** **Role**: Trainee Integrated Designer - Digital and Motion Specialist **Job Level**: Fresher **Department**:Creative **Industry**:Any **Location**:On-site (Mumbai) **Time Zone Required**: BST **Type of contract**: FTC **Language**:Proficiency in English is required as we are...