Gm- Transport Operations

3 days ago


Kolkata West Bengal, India Vodafone Idea Full time

Job Req ID: 44547- Location: Kolkata, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL is an equal opportunity employer committed to diversifying its workforce. **Role** Enterprise Head **Job Level/ Designation M3 **Function / Department** Technology (Transport Operations) **Location** Kolkata, West Bengal **Job Purpose** - Responsible for all the enterprise circuit feasibility, delivery, Assurance and partner governance - Delivery and assurance of Fixed Line Services Onnet and Offnet Last miles as per committed timelines. - Revenue realization of 90% of in month delivery and 95% of target order value. - Revenue realization of 80% for order book by segment within 90 days timeline - Improve overall link delivery experience through Group Engagement -CRFS Compliance -92% - Need to build best team to achieve all KPI parameters. - TOP200 and rest of customer availability as per committed and need to work towards customer experience improvement **Key Result Areas/Accountabilities** **DELIVERY-** - Revenue realisation of 80% revenue as per Order book in a month within next 90days - Connected location / soft upgrade delivery TAT



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