Current jobs related to Am-om - Noida Uttar Pradesh - Genpact

  • Am-om

    1 day ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Am-om

    10 hours ago

    Noida, Uttar Pradesh, India Genpact Full time

    _Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients._**_ _**_Powered by our purpose - the relentless pursuit of a world that works better for people...

  • Store Keeper

    3 days ago

    Agra, Uttar Pradesh, India Om Saai Full time

    **Store Keeper - Plant Operations** **Company**: Om Saai Agro and Foodworks **Brand Name: Mr Truk & Fun TripLocation**: Agra **Industry**: Food Manufacturing (Sauces, Ketchups, Mayonnaise, Condiments, Emulsions) **Employment Type**: Full-Time **About Us** Om Saai Agro and Foodworks is a dynamic and growing food manufacturing company specializing in...

  • Bpo Tl/am/om

    10 hours ago

    Lucknow, Uttar Pradesh, India woodrock infotech pvt ltd Full time

    **Company Description** Woodrock Infotech Private Limited, located in Lucknow, is a consulting company that specializes in helping businesses scale their tech teams and improve marketing and customer service operations. Our dedicated team is committed to assisting companies in achieving growth and success. **Role Description** This is a full-time on-site...

  • Am-ops

    2 days ago

    Lucknow, Uttar Pradesh, India Jobeefie pvt Ltd Full time

    Urgent hiring ! Job title: AM-OPS Vacancy - 5 Budget - 5.20 LPA Location - Lucknow **Experience**: Overall, 6 Years Experience 2 Years as AM, BPO Experience **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Application Question(s): - How many years of Experience in BPO ? **Experience**: - total work: 6 years...

  • Om-mt

    3 days ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Mt-om

    1 day ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Pd-om

    1 day ago

    Noida, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Mt-om

    10 hours ago

    Noida, Uttar Pradesh, India Genpact Full time

    **Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.**Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Pd-om

    10 hours ago

    Noida, Uttar Pradesh, India Genpact Full time

    **Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Am-om

2 weeks ago

Noida Uttar Pradesh, India Genpact Full time

_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**

**_ _**
- Order Management_

**_ _**
- The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization._
- We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously._
- Responsibilities_
- _Lead a team working in Sales support area and own a smooth operation._
- _Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA_
- _Own customer / third party relationship and governance to drive surprise free operation and revenue maximization._
- _Resolve process issues by co-ordination internally (with partners) and externally with relevant parties._
- _Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning._
- _Perform following activities as part of individual contributor role;_
- a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP_
- b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries_
- d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements_
- _Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms_
- _Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections_
- _Follow-up on pending items with Logistics / Supply chain team for order delivery status_
- _Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers)_
- _Archival of the right set of documents for audit and compliance purposes_
- _Updating ERP regarding Customer Master details, order details, supplies, pricing, etc._
- _Capturing information from logistics partners and advising customers regarding availability and deliveries_
- _Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc._
- _Checking and solving potential issues between client purchase orders (PO) and system information;_
- _Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient_
- _Preparing the relevant documents for the orders - Export documents (LoC, etc.), Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery_
- _Daily supervising the assigned orders and exceptions validations_
- _Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc._
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate_
- _SAP ERP experience_
- Preferred qualifications_
- _Excellent communications skills - both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients._

**_ _**

**_
Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jan 8, 2025, 12:30:43 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_