Customer Service Officer

**Key Responsibilities and Accountabilities**: - Delivery - Chat Service - Proactively keeps up to date on new procedures. - Complete understanding of the platform and sensitive towards customer resolution - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Focus on achieving first time right...

Summary Roles and Responsibilities: - Manage a team of customer service representatives and provide guidance and support as needed - Monitor and evaluate team performance to ensure that service level agreements are met - Handle escalated customer inquiries and issues and work to resolve them in a timely and satisfactory manner - Develop and implement...

**Location**: Kolkata **Work Mode**: Work from office **Relocation**: Must be willing to relocate to Kolkata if not already based there. **Type**: Full-time **Overview**: **Key Responsibilities**: - Handle back-office operations related to travel bookings, billing, and chauffeur services. - Process and verify travel and billing transactions accurately. -...

**Location**: Kolkata **Work Mode**: Work from office **Relocation**: Must be willing to relocate to Kolkata if not already based there. **Type**: Full-time **Overview**: **Key Responsibilities**: - Handle back-office operations related to travel bookings, billing, and chauffeur services. - Process and verify travel and billing transactions accurately. -...

Hi, We are hiring Urgent Opening for the Customer Care Executive for the BPO, Work from Office. We are giving a free jobs. Qualification: Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi **Salary**: 25000 CTC/ 30,000 CTC **Salary**: 22K Rupees something in hand salary with 25K as...

Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...

Uptownie is a homegrown online fashion label with its roots in Kolkata, India. We design and manufacture clothes for Indian women. We prioritize customer service, with employees dedicated to giving customers the product and experience they deserve. **Uptownie is hiring a Customer Service Executive! Join our team to provide quick, valuable and friendly...

A Customer Relationship Officer (CRO) at Mia by Tanishq's retail store would be responsible for assisting customers in choosing jewelry, and providing exceptional customer service and achieving sales targets. This role involves engaging with customers, completing sales transactions, and understanding company strategies, as well as maintaining inventory and...

COMPANY NAME: TUTOPIA PVT. LTD Profile: Customer Support Officer JOB ROLE: Customer Retention, Customer Upselling, Field visit LOCATION: TOPSIA, KOLKATA COMPANY TYPE: EDUCATION SALARY: Up to Rs.20,000 ( In-hand based on knowledge and experience ) + TA GENDER: Male AGE: 22 - 30 Years QUALIFICATION: Minimum Graduate Shift: Day WEEK OFF: Yes FRESHERS...

Process**:Inbound & Outbound (Work From Home & Work from Office Both) - Multiple Opportunity as per skillset** **Broad Responsibilities/ Major Deliverables**: - Listening to and understanding the customer’s requirements. - Provide product Sales / service details & benefits to customers. - Capture correct information wherever required. - Asking the...