Customer Service Officer

4 days ago

west bengal, India Moose Technology Private Limited Full time

Ready to Make an Impact in Telecommunications? Join Moose Technology Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative solutions to Swoop a fast-growing, innovative telecommunications company dedicated to Connecting People and Improving Lives. Swoop is a leading fixed wireless provider and has one of Australia’s largest wireless footprints and coverage area. Our world-class network is designed and scaled to deliver ultra-reliable, high throughput, flexible network services, with industry leading delivery times. We handle a wide range of customer inquiries, resolve technical issues, and manage essential back-office functions to ensure smooth operations and customer satisfaction. Our commitment to excellence has made us a trusted partner for reliable customer service and efficient administrative support. Priding ourselves on fostering a collaborative work environment, driven by creativity and a commitment to excellence. Our core values – Customer Delighters, Excellence Mavericks, Collaboration Champions, Integrity Warriors and Lifelong Learners – drive us to excel. We are committed to fostering an inclusive and supportive work environment, where every voice is heard and valued. Ready to Elevate Your Career? Become Customer Service Officer at Moose Technology Under moderate supervision, the Customer Service Officer is responsible for providing excellent customer service to the Company’s customers by assisting them in resolving their queries, requests and any concerns related to the product we supply them via phone-based contact channels as well as other contact channels. The role is responsible for responding to general

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