Front Office Receptionist

3 days ago

Alwarpet Chennai Tamil Nadu, India Staylynk Full time

**Job Title: Front Office Receptionist**

**Location**: Chennai / Tamil Nadu (Multiple Properties)

**Job Type**: Full-Time
**Experience**: 0-2 years
**Industry**: Hospitality / Hotel Management

**About the Role**

We are looking for a friendly, professional, and customer-focused **Front Office Receptionist** to join our team. As the first point of contact for our guests, you will play a key role in delivering a welcoming and seamless experience. If you enjoy engaging with people, have a warm personality, and thrive in a fast-paced environment, we’d love to meet you

**Key Responsibilities**
- Greet guests warmly and assist with check-ins and check-outs
- Manage guest inquiries, complaints, and requests with professionalism
- Coordinate with housekeeping and other departments to ensure room readiness
- Maintain accurate records of guest accounts and process payments
- Upsell rooms and promote in-house services
- Ensure the reception area is tidy and presentable at all times
- Follow company policies and maintain high service standards

**Qualifications & Skills**
- Minimum qualification: HSC / Graduate in any discipline
- 0-2 years of experience in a front office or customer service role (hospitality experience preferred)
- Strong communication skills in English (Tamil/Hindi is a plus)
- Pleasant personality and a professional attitude
- Basic computer knowledge and familiarity with hotel reservation software is an advantage
- Ability to multitask and remain calm under pressure

**What We Offer**
- Competitive salary and performance incentives
- Career growth opportunities within our expanding hotel network
- On-the-job training and support from experienced hospitality professionals
- A dynamic work environment in professionally managed properties across Chennai and Tamil Nadu

**Join us and be part of a growing team that values professionalism, service excellence, and guest satisfaction.**

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

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