Quality Monitoring

Centralized monitoring is an integral part of a risk-based monitoring strategy, defined as the timely, remote review of accumulating subject and operational data to help distinguish between reliable and unreliable data, trends, outliers, and unusual variability using analytics and statistical methods.The Senior Central Monitor is responsible for setting up...

Quality Analyst – Call CenterJob Summary:We are looking for a Quality Analyst (QA) to monitor and evaluate customer interactions to ensure compliance with company standards, enhance customer satisfaction, and improve agent performance. The QA will analyze call recordings, provide feedback, identify training needs, and contribute to process improvement.Key...

**Responsibilities**: - Listen to incoming and outgoing calls to ensure excellent customer service and effective product pitching - Monitor agents’ product knowledge, ability to handle objections & questions, and call closure - Track performance of individual scripts and agents qualitatively and quantitatively - Directly call existing and potential...

**Description** **Veera Health **is a YCombinator, Sequoia Capital and GFC funded start-up building digital solutions for women with chronic health conditions in India. We are the leading player in treating PCOS, a chronic condition that affects 100 million women in India alone. Healthcare is one of the fastest growing industries globally and needs...

**Responsibilities**: - In this role you will be responsible for day-to-day operational execution of data quality priorities including the management of data quality rules, anomaly detection and validation, coordination of issue resolution processes, and capturing metrics - Partner with technical teams to prioritize data sets for ingestion into data quality...

About Us:We are a dynamic and rapidly growing digital marketing agency specializing in driving high-quality leads and conversions for international markets. We are seeking a skilled and results-driven Meta and Google Ads Expert with over two years of experience to join our team and help us scale our clients' campaigns to new heights.Key...

**Key Accountabilities**: **Start-up (from site identification through pre-initiation)**: Act as Parexel’s direct point of contact with assigned sites, accountable for quality and delivery during the start-up phase. - Build relationships with investigators and site staff. - Conduct, drive and manage country specific feasibility and/or site...

Job Title:HR Quality & Training Specialist(Remote | ₹25,000 – ₹30,000 per monthImmediate Joiners Only)Company: Neuraleap HireAbout the Role:Neuraleap Hire is looking for a passionate and experienced HR Quality & Training Specialist to join our remote team. If you're someone who thrives on improving recruitment standards, loves coaching and training...

Role: Quality Assurance Executive Location: Remote **Job Type**: Full-Time **Responsibilities**: Evaluation, Protocol Implementation, and Service Quality Assurance: Assess trainers’ session structures to ensure alignment with client expectations and Athleaders standards. Conduct quality assurance checks to maintain service excellence. Track and...

About Datastraw:Datastraw is building a Modern Outsourcing House to support small and medium enterprises globally with their backend and support operations. We are a people-first company where culture, empathy, and accountability are central to the way we work.Role Overview:We are looking for a Quality Analyst with experience in customer support to monitor...