Workforce Planning Level 2 Fulfillment Solution Partner

3 days ago

Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 323235

We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

**Responsibilities**
- Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects.
- Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks.
- Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues.
- Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand.
- Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval.
- Interacts with employees to explain projects and setting/managing on role, technology and domain.
- Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities.
- Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates.
- Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.)
- Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results.
- Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings.
- Escalates any concerns to FSP Practice Capability Lead as needed.

**Required skills**
- Minimum 4 years of Workforce Planning experience in IT/ITES
- Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)

**Other Preferred Characteristics**:

- Detail-oriented with the ability to work independently
- Highly skilled in MS Excel and pivot tables
- Prior experience in recruiting highly preferred
- Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality
- Basic project management skills a plus

**About NTT DATA

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