Recruitment Account Manager

3 weeks ago

Noida, India Maven Workforce Inc. Full time

Job Description Company: Maven Workforce Location: Noida (5 Days Working from Office) Experience Required: 5–10 Years Industry: Staffing & Recruitment About Maven Workforce Maven Workforce is a dynamic staffing and talent solutions company committed to delivering high-quality workforce solutions to clients across industries. We specialize in connecting great talent with exceptional organizations through innovative, agile, and client-focused approaches. Role Overview: We are seeking a results-driven and client-focused Account Manager to lead client engagement, relationship management, and account growth. The ideal candidate will act as a strategic advisor and trusted partner for key clients, ensuring high satisfaction, delivering staffing solutions, and driving revenue through upselling, cross-selling, and account mining. Key Responsibilities: Client Engagement & Relationship Management - Develop and maintain strong, long-term relationships with key client stakeholders. - Serve as the single point of contact for client communications and escalations. - Ensure a high level of client satisfaction through proactive communication and support. Account Growth & Revenue Expansion - Identify and execute opportunities for upselling, cross-selling, and expanding service lines within existing accounts. - Drive account mining strategies to uncover new business within current clients. - Collaborate with delivery teams to align talent solutions with client needs. Customer Success & Delivery Coordination - Work closely with recruitment and delivery teams to ensure timely and quality fulfillment of client requirements. - Understand client business challenges and provide tailored staffing solutions. - Monitor service quality, performance metrics, and client feedback to ensure delivery excellence. Strategic Partnership - Develop account strategies and client roadmaps aligned with business goals. - Represent Maven Workforce in client reviews, QBRs, and strategy sessions. - Provide market insights, industry trends, and consultative support to clients. Qualifications & Skills: - 5-10 years of experience in staffing/recruitment industry in a client-facing or account management role. - Proven success in client relationship building, account growth, and customer success. - Strong understanding of staffing solutions across permanent, contract, and project-based hiring. - Excellent communication, negotiation, and interpersonal skills. - Ability to manage multiple accounts and prioritize responsibilities. - Self-motivated, strategic thinker with a client-first mindset.

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