Field Officer

1 week ago

Bengaluru Karnataka, India Mpower HR Full time

**Job Title**: Field Officer - Housekeeping & Facility Operations

**Location**: Domlur (Head Office) and client sites across Bangalore

**Job Type**: Full-time

**About the Role**:
We are seeking a proactive Field Officer to oversee housekeeping and facility operations across multiple client locations in Bangalore. The role involves manpower management, site supervision, client coordination, and ensuring smooth day-to-day operations.

**Key Responsibilities**:

- Monitor daily attendance at assigned sites and ensure adequate manpower.
- Arrange relievers for absenteeism, leaves, or emergencies.
- Maintain a pool of backup staff for contingency deployment.
- Coordinate manpower deployment with the Operations Executive and support field officers.
- Conduct weekly meetings with site staff to address concerns and provide briefings.
- Provide on-the-job training to staff to improve service delivery and efficiency.
- Guide staff on work procedures, grooming standards, quality expectations, and housekeeping practices.
- Escalate unresolved staff grievances for timely resolution.
- Recruit and onboard local blue-collar manpower (housekeeping, pantry, janitorial, support staff) within three days of a reported vacancy.
- Collect and verify new hire documents and issue uniforms and ID cards.
- Conduct site visits as per the monthly plan to inspect attendance records, staff grooming, duty rosters, cleaning schedules, and equipment condition.
- Submit monthly housekeeping material requests and ensure availability of cleaning supplies and machines.
- Communicate with clients regularly to understand expectations and address concerns.
- Plan and fulfill special service requests and report completion.
- Obtain client attendance approvals for billing and ensure timely submission of invoices.
- Follow up for payment collection within agreed timelines.

**Skills Required**:

- Strong coordination and interpersonal communication skills
- Experience in blue-collar recruitment, site operations, and workspace management
- Basic documentation, reporting, and follow-up skills
- Proficiency in local language; working knowledge of English and Hindi preferred

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person

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