Guest Relation Associate

6 days ago


Mohali, India PVR Cinemas Ltd Full time

Effective customer handling by handling queries regarding film content, rating, show times and also delight each and every customer by giving best service.
- Ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling, Suggestive Selling, Up Selling, and Merchandise at Seat Service.
- Responsible for handling the customer queries, tele-sales and ticket deliveries, by reducing call time.
- Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
- Responsible for handling Box Office and Concessions independently.
- Ensure highest level of integrity towards organization & patron.
- Will ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling, Up selling, Merchandising, Seat Service.
- Will be responsible for handling the telephone system assisting patron queries, tele-sales and ticket deliveries, by reducing call time.
- To ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
- Should be customer oriented.

**Salary**: From ₹13,500.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Kharar, Punjab: Reliably commute or planning to relocate before starting work (required)

Work Location: In person



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