E-commerce Executive

1 week ago

Delhi Delhi, India Big Retail Full time

**Key Responsibilities**
- **Marketplace Management**: Handle daily operations of Amazon and Flipkart seller accounts.
- **Product Listings**: Create, update, and optimise product titles, bullet points, descriptions, and backend keywords for better visibility and ranking.
- **Inventory Management**: Monitor stock levels, coordinate with the warehouse, and ensure timely replenishment.
- **Advertising & Promotions**: Plan and run ad campaigns (Sponsored Ads, Display Ads) to improve sales and reduce ACOS.
- **Order Processing**: Track orders, ensure timely dispatch, and coordinate with logistics partners for smooth delivery.
- **Account Health**: Monitor and maintain high performance metrics to avoid penalties or suspensions.
- **Pricing & Offers**: Implement competitive pricing strategies, coupons, and deals.
- **Performance Analysis**: Track daily sales reports, campaign performance, and identify areas for improvement.
- **Customer Service**: Handle customer queries, returns, and feedback professionally to maintain high ratings.
- **Compliance**: Ensure listings and ads comply with Amazon & Flipkart policies.

**Required Skills & Qualifications**
- Graduate in any discipline (E-Commerce / Marketing background preferred).
- 1-3 years of proven experience in managing Amazon and Flipkart seller accounts.
- Strong knowledge of **SEO for product listings** and marketplace algorithms.
- Proficiency in MS Excel, Google Sheets, and marketplace seller dashboards.
- Good understanding of **PPC campaigns** and advertising optimisation.
- Strong analytical skills with the ability to interpret sales data and trends.
- Excellent communication and problem-solving skills.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

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