Technology Channel Support Officer
1 week ago
**Program: SIP Abacus**
Languages to be known: English, Tamil and Hindi
UG Degree: BCA/BSC
Experience: 2 to 3 years
**Skills required**:
Basic excel Handled customer service calls /desk, training skills
Good communication
Occasionally Traveling - Pan India - 3 to 4 times per year
**Responsibilities**:
3. Maintain support tracker of all the support handled on daily basis
5. Escalate bugs and technical issues to the software vendor and get it fixed
7. 1000 plus franchisees to be supported - average support per day will be 30 to 40 (highest)
Pay: ₹350,000.92 - ₹400,000.38 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 2 years (preferred)
**Language**:
- English, Tamil and Hindi (required)
Work Location: In person
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