Customer Support Executive

1 week ago

T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (Only work from office role)**

**Age Criteria: 20 to 29 years**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Single point of contact for order tracking, communication with logistics partners and post sales support to customers
- Resolving pre-dispatch issues of the customers - dispatch delay, product non-availability
- Resolving post-dispatch issues of customers - delivery status, order tracking, cancellations, returns and refunds
- Checking delivery status and coordinate with delivery partners regarding escalations and on-time delivery
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English and Tamil
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift

Application Question(s):
**Experience**:

- customer support: 1 year (preferred)
- work: 1 year (preferred)

**Language**:

- English fluently (required)
- Hindi fluently (required)

Work Location: In person

**Speak with the employer**
+91 9191919191

  • Customer Support Executive

    1 week ago

    Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...

  • Customer Support Executive

    6 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Support Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    2 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Support Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    6 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executive to assist its customers for order support over telephone/ chat channels. As a customer support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executive to assist its customers for order support over telephone/ chat channels. As a customer support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Executive - Customer Support

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executive to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Customer Support Executive

    8 hours ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls -...

  • Customer Support Executive

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India Mrmed.in Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...