
Customer Service Executive
5 days ago
**Responsibilities**
- Answer phone calls in a professional manner and provide information about products and services as requested by the customer.
- Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments.
- Render Administrative support to other customer care team members when the need arises, or as instructed.
- Follow up customers and their complaints, ensuring that customers request are attended accordingly.
- Excellent communication skills (Verbal, writing & Reading), especially coupled with fluency in English language.
- Must have minimum 2 years of experience in International voice process/Customer Service or Transport/Logistics.
- Knowledge about Geographical areas of UK will be an added advantage.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong phone contact handling skills and active listening.
- Ability to listen and pay attention to details.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
+91 9875900103
- Health insurance
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