2202475 - Dcr -international Email & Chat Support

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**
Junior process analyst would work on the various process and sub process. Must accomplish the daily set target with high efficiency and accuracy. Offers process recommendations surrounding improving processes, efficiencies and practices

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.
- Knowledge of MS office and know how about the basic function of MS office
- Assists in keeping vendor accounts updated and accurate.
- Returns or resolves quality control issues in problem queues.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
- Follows standard procedures and introduces all new procedures into daily routine.
- Maintains professional and productive relations and communications with internal customers.

**III. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience
- Experience: Fresher & Experienced can apply.
- Willingness to work in any business shift - Fixed and rotational, Day or Night shifts hours.

B. Other Knowledge, Skills or Abilities Required

**Language Ability**:
**Math Ability**:

- Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.

**Reasoning Ability**:
**Computer Skills**:

- To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint.

**Special Skills**:

- Problem solving skills, team handling ability, verbal and written communication should be good.

**Pace**:

- The pace should be considered fast. To meet our vendors expectations we work in a very urgent environment.

**IV. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
- Required to exert physical effort in handling objects less than 30 pounds occasionally;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is an office setting.