Operations Coordinator

5 days ago


Kochi Kerala, India Global visa online Full time

**Responsibilities**:
**1) Client Feedback Calls**:

- Conduct feedback calls to clients in **English, Malayalam, and Tamil** to assess their experience and gather insights for improvement.

**2) VFS Appointment Booking**:

- Schedule **VFS appointments** as per client requirements.
- Ensure accurate information is provided regarding appointment availability and procedures.

**3) Handling Organic Inquiries**:

- Respond to **organic inquiries** promptly and professionally.
- Provide clear and accurate information to clients regarding services.

**4) Communication & Coordination**:

- Maintain effective communication with clients and internal teams to ensure smooth operations.
- Ensure proper documentation and follow-ups for client interactions.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Work Location: In person



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