Cre (Customer Relationship Executive)

4 days ago

Adajan Surat Gujarat, India NANAVATI AUTOWHEELS Full time

**Job Title: Customer Relationship Executive (Automobile)**

**Job Summary**:
As a Customer Relationship Executive in the automobile industry, you will be responsible for fostering positive relationships with customers to ensure their satisfaction with products and services. You will serve as a primary point of contact for customers, addressing inquiries, resolving issues, and providing assistance throughout the sales and after-sales process. Your role is pivotal in maintaining customer loyalty and driving repeat business for the dealership or automotive company.

**Key Responsibilities**:

- Build and maintain strong relationships with customers through proactive communication and personalized assistance.
- Assist customers in exploring various vehicle options based on their preferences, needs, and budget.
- Coordinate test drives and provide detailed information about vehicle features, specifications, and pricing.
- Guide customers through the sales process, including financing options, trade-ins, and vehicle delivery.
- Follow up with customers after vehicle purchases to ensure satisfaction and address any concerns or issues.
- Coordinate post-sales services such as vehicle registration, insurance, and warranty activation.
- Schedule and manage service appointments for routine maintenance, repairs, or warranty services.
- Communicate with service advisors and technicians to ensure timely completion of service requests.
- Proactively reach out to customers for feedback and reviews, seeking opportunities for improvement.
- Maintain accurate customer records and update contact information in the dealership's database.
- Assist with customer retention initiatives, such as loyalty programs and special promotions.
- Stay informed about new vehicle models, features, and industry trends to provide up-to-date information to customers.
- Collaborate with sales, marketing, and service departments to enhance the overall customer experience.

Qualifications:

- Bachelor's degree in business administration, marketing, or a related field preferred.
- Previous experience in customer service, sales, or account management, preferably in the automotive industry.
- Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.
- Strong interpersonal skills and the ability to build rapport with customers from diverse backgrounds.
- Customer-centric mindset with a focus on delivering exceptional service and exceeding customer expectations.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Problem-solving skills and the ability to address customer concerns effectively.
- Detail-oriented with a high level of accuracy in maintaining records and documentation.
- Flexibility to work evenings, weekends, and holidays as needed to accommodate customer schedules.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹9,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Adajan, Surat, Gujarat (required)

Work Location: In person

**Speak with the employer**

+91 7573888832

  • Cre (Customer Relationship Executive)

    52 minutes ago

    Surat, India NANAVATI CARS PVT.LTD Full time

    As a Customer Relations Executive (CRE), you will be responsible for building and maintaining strong relationships with our valued customers. Your primary focus will be on ensuring their satisfaction with our products or services, addressing any concerns or inquiries they may have, and providing excellent support throughout their journey with us. Key...

  • Cre (Customer Relationship Executive)

    3 days ago

    Surat, India NANAVATI CARS PVT.LTD Full time

    **Position**: CRE - Automobile Sector **Responsibilities**: - Manage and optimize the company's real estate assets. - Oversee facility operations, safety, and compliance. - Negotiate leases and contracts, control costs. - Build vendor relationships, collaborate with stakeholders. **Qualifications**: - Bachelor's degree in relevant field. - CRE experience...

  • Customer Relationship Executive

    3 days ago

    Surat, India Nanavati Renault Full time

    **Job Title**:Customer Relationship Executive (CRE) - Auto Industry **Summary**: A CRE in the Auto Industry nurtures customer relationships, assists in sales, and ensures satisfaction. Responsibilities include engagement, product knowledge, and effective communication. **Key Responsibilities**: - Engage and assist customers. - Provide product...

  • Customer Relationship Executive

    4 days ago

    Rajkot, Gujarat, India Design Destiny Full time

    We are a leading creative graphic design agency based in Rajkot, known for innovative branding, visual storytelling, and design solutions across print, digital, and 3D visualization. We are expanding and looking for a passionate and proactive **Customer Relationship Executive (CRE)** to be the bridge between our creative team and our clients. **Key...

  • Cre (Customer Relationship Executive)

    4 days ago

    Kadodara, Surat, Gujarat, India VIP Enterprise Pvt. Ltd. Full time

    Required for Ashok Leyland Light Commercial Vehicle Showroom CRE cum Showroom Sales Basic computer knowledge Calling activity Housekeeping checks Daily Reporting Urgent Requirement **Job Types**: Full-time, Fresher Pay: ₹9,018.22 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Leave encashment - Provident Fund Schedule: -...

  • Field Executive

    2 days ago

    Adajan, Surat, Gujarat, India RentXperts Full time

    Job title Field Executive Reports to Head of Department Department Vanila Roles & Responsibilities: - Daily on-site visits to survey available properties for ongoing leads - Finding the best property in their assigned area as per lead requirement - Communicate with the property owner and get the property details - Generating property details report and...

  • Customer Relationship Executive

    1 day ago

    Surat, India AADARSH ALLIANCE LLP Full time

    WE WANT CRE ( FEMALE ) FOR UDHANA SURAT LOCATION SALARY : - 12000 TO 15000 **Job Types**: Regular / Permanent, Full-time **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus COVID-19 considerations: YES **Experience**: - Relationship management: 1 year...

  • Relationship Executive

    4 days ago

    Adajan, Surat, Gujarat, India Bhansali value creations pvt ltd Full time

    Job Profile: Relationship Executive. Job Role: New client Acquisition and managing relationship with customer, monthly targets and meetings. **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Fixed shift Supplemental pay types: - Performance bonus - Quarterly bonus **Experience**: - total work: 1 year...

  • Relationship Executive

    4 days ago

    Adajan, Surat, Gujarat, India ORRA Fine Jewellery Full time

    Brief Summary Brief Job Description (just an indicative list and not limited to the following) 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences. 2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement. 3. Support local area activities in...

  • Sales Executive

    3 days ago

    Surat, Gujarat, India The Executive Full time

    **Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...