Customer Care Executive

1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...

**About us**: Ageing in India is exponentially increasing due to the impressive gains that society has made in terms of increased life expectancy. Care of elderly necessitates addressing the social aspects concerning aged in the country. Lack of physical infrastructure is a major deterrent to providing comfort to the aged. Isolation and restricted social...

Axiom Care is a leading mobile and laptop service centre, known for providing high-quality repair and maintenance services with a focus on customer satisfaction. We are expanding our customer support team and looking for a smart, confident, and customer-friendly **Telecalling Executive** to handle daily communication and coordination with our...

Are you located in Kottayam We are looking for smart telecalling staff with previous experience in the automobile field Are you ready to work with us Company DescriptionKerala Cars Pvt Ltd Kairaliford is a part of the INDEL group and is the dealer for Ford Cars in Kerala from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for QUALITY...

**Responsibilities: - ** Contact potential or existing customers to inform them about service Client Handling Customer Interaction. Understand customer requirements. Enter and update customer information in the database. - **Requirements: - ** Gratuation with Computer knowledge. 1 year experience prefered in same feild. Pay: ₹8,086.00 -...

Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly with empathy & accuracy* Maintain high NPS through effective communication* Meet sales targets through upselling & cross-sellingProvident fundHealth insurance

Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...

VACANCY Customer care officer calling - office based job only Female Work location will be BSS GREEN LIFE FIRST FLOOR UNION BANK BUILDING MC ROAD THELLAKAM KOTTAYAM 686630 Salary 8 k to 10 k incentive working hours 9am to 5 30 pm or 9 30am to 6pm Education 2 degree diploma computer knowledge is must Only candidates residing within a 15 km radius of our...

Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...