Client Relations Executive
2 weeks ago
**Job description**
**Job Title: Client Relations Executive (CRE)**
**Location: Ahmedabad**
***
**Responsibilities**:
- Ensure outstanding customer satisfaction by maintaining strong working relationships.
- Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
- Provide proper refund and compensation to customers on time.
- Maintain complete and accurate customer correspondence data.
- Develop and update client related reports.
- Managing client relationships to build a reputation for excellent service and generate repeat business.
- Identify and develop problem solving methodologies to resolve customer issues.
- Having knowledge of social media platforms.
- Assist customers with the help of Mail and live chat
**Requirements**:
- Strong analytical and problem-solving skills.
- Good organizational and communication skills.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Have you used any social media platforms professionally to engage with customers or handle service queries?
- Can you join immediately?
- Did you work in the retail industry?
- Current Salary?
- Are you comfortable with Timings - 10:00 am to 8:30 pm (flexible for rotational day shifts) ?
Work Location: In person
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