Tele Caller Executive
2 weeks ago
**Job Location**:Indore, Sagar
We are seeking an enthusiastic and motivated Telecaller to join our team at Vinayak Ford. As a Telecaller, you will be responsible for handling customer inquiries, scheduling appointments, and promoting our services to potential clients. Your role is crucial in ensuring excellent customer service and driving business growth.
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to promote workshop services.
- Answer incoming calls and respond to customer inquiries regarding services, pricing, and appointment scheduling.
- Maintain a database of customer information and update records accurately.
- Follow up with customers post-service to ensure satisfaction and gather feedback.
- Assist in resolving customer complaints and provide appropriate solutions.
- Collaborate with the workshop team to streamline appointment scheduling and service delivery.
- Maintain knowledge of all workshop services and promotions to effectively communicate with customers.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend only
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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