Customer Happiness Executive

**SCOPE OF WORK**: The scope of work is more than just providing customer service—it’s about ensuring “100% Customer Happiness.” Members of our Customer Happiness Team (CHT) care for our Yotta customers and support them through every step of the SOF-to-Operations process and beyond. Our mission of making a difference in consumers’ experience at...

**Core responsibilities** - Respond to and resolve for customer service issues with the highest quality and as per the metrics put in place. - Document all chats/calls with regards to customer queries/complaints accurately using CRM and our Proprietary tool. - Communicate clearly and effectively with customers. - Deliver Outstanding Customer Experience to...

**Job brief** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

1. Handling the customer query/ grievances. 2. Developing relationship with premium clients, thus enhancing the business. 3. Understanding the customer query and accordingly look forward for its resolution. 4. Revert to the clients (Happy Calling), thus confirming the service. 5. Focusing on the CSAT & identifying the Root Cause Analysis (RCA) on the...

**Little Muffet** Fashion Club for Kids. 0ffice address: Little Muffet, Ground Floor, Flat no.1, Ami Ram Krishna Building, Happy Home Society, Nehru Road, Vile Parle East, Near western expressway. Job Role: Customer Service Executive With Excellent English Communication and interpersonal skills. Work from office (Monday-Saturday: 10AM-7PM) Salary...

We are looking for Customer Care Executive (Inbound/Outbound calls) Company Name - **DIGI1 Electronics Pvt. Ltd** Job Location: - **Mira Road** Experience: - Minimum 1 year in Tele calling **Job Profile: - ** 1) Handling Customer Complaints (Inbound) 2) Handling Escalation Calls (Inbound) 3) Feedback and Happy Calling (Outbound) **Job Location: -...

Provide knowledgeable help to customers and go the extra mile in making the customer happy with good customer care & service. Manage vendors & process orders and make sure goods are delivered on time. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹8,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission...

Hi, Mswipe Technologies Pvt. Ltd. Hiring Customer Support Executive Location: Mumbai (Lower Parel) Division/Department: Helpdesk Reports to: Team Leader Essential Duties and Responsibilities: - Resolve customer tickets over m-desk/ ERP, calls and social media. - Quick turnaround time to answer customer queries and update tickets - Identify and assess...

We're looking for someone who thrives on solving problems and keeping customers happy. Our e-commerce business is growing fast new products, new campaigns, new customers every day. With that comes questions, concerns, returns, and the occasional "where's my order?" moment. That's where you come in. We're looking for someone who can own the customer...

We're looking for someone who thrives on solving problems and keeping customers happy.Our e-commerce business is growing fast new products, new campaigns, new customers every day. With that comes questions, concerns, returns, and the occasional "where's my order?" moment. That's where you come in.We're looking for someone who can own the customer experience...