Accounting and Settlement

6 days ago

Thane, India WTW Full time

**Description**:
**_Principal Duties and Responsibilities_**

**Operational Delivery**:

- Sound understanding of the business model and transactional process along with role dependencies within own business unit and related functions
- Ensure adherence to group policies and procedures
- Develop an in-depth understanding of the technical aspects of the process
- Adhere and manage assigned authorizations and audits within the stipulated timelines in accordance with compliance requirements
- Confidently connect on call with internal / external customers and manage queries
- Effective coordination with the operations team on the quality and process linkage
- Operate within the guidelines of internal and external regulators
- Manage critical activities with high levels of accuracy based on the Payment Authorization Manual (PAM) guidelines
- Effectively prioritize and show flexibility to ensure business needs are met, be open to assist the team and outside the team, when required
- Provide cover for associates not in the office by actioning urgent work
- Participate and contribute during team huddles
- Ensure adherence to the Willis Insurance Essentials
- Escalate errors and incidents to the Business Support Team Supervisor

Complete ad-hoc tasks as directed by Business Support Team Supervisor

**Qualifications**:
**_Required Qualifications, Skills, Knowledge, and Experience_**

**Qualifications**:

- Minimum Bachelor’s degree required (Open to all streams)**Skills**:

- Preferred background in Quality Assurance. Also, understanding of account receivable and payable model
- Communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders / external customers
- Ability to adapt to changes and learn new processes and systems
- Knowledge in Eclipse preferred along with understanding of MI
- Achieve results through a clear understanding of escalation procedure and effective business communications.
- Attention to detail
- Proficiency in MS Office Applications
- Has sound understanding of the insurance industry
- Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritizing accordingly

**Experience**:
Minimum 2 years of total work experience in relevant industry

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