Learning Success Advisor

2 days ago

HITEC City Hyderabad Telangana, India 360DigiTMG Full time

**Job Title: Learning Success Advisor**

**Job Title: Learning Success Advisor Industry**:Educational - Professional Trainings

**Location**:Remote-based, working from our offices in India (Chennai) with the ASEAN HQ in Kuala Lumpur, Malaysia

**Position Summary**:
We are seeking a dedicated **Learning Success Advisor**to manage two crucial areas: providing personalised guidance to individual learners seeking professional upskilling (60%) and securing corporate training clients through business development (40%). This role, focused on the ASEAN market, requires an individual with strong communication, business development skills, and experience in customer engagement.

Work Hours & Compensation:

- **Work Hours**:9 am to 6 pm IST
- **Weekly Hours**:45 hours, Hybrid mode (with 3 days of work-from-home after probation)
- **Job Location**:Chennai, India
- **Probation Period**:3 months, after which the role becomes permanent with standard employee benefits, including work-from-home flexibility.

**Key Responsibilities**:
**Program Consultant (60%)**:

- Counsel and guide individuals seeking career transitions or upskilling, matching them with relevant training programs in Analytics and IT.
- **Enrollment and Payment Management**:Support and manage the end-to-end enrollment and payment processes, ensuring accuracy and timely handling.
- **Client Outreach**:Initiate outbound calls to potential and existing clients to promote training programs.
- **Collaboration for Outreach Improvement**:Work closely with sales and marketing teams to enhance outreach strategies and improve training program promotions.
- Build and maintain relationships with prospective and existing customers, managing enrolments and coordinating training schedules.
- Maintain records in CRM systems to track customer interactions and follow-ups.

**Corporate Training Executive (40%)**:

- Source corporate clients through business development activities such as cold calls, digital marketing channels, and networking.
- Source corporate clients by initiating cold calls and employing a strategic approach on LinkedIn and other relevant platforms to identify and engage potential leads.
- Work closely with the digital marketing team to design campaigns targeting HR departments, L&D coordinators, and training managers in corporate sectors.
- Leverage industry-specific schemes such as HRDC and MDEC to promote corporate training programs
- Build strong relationships with decision-makers in various industries to pitch customized corporate training solutions.
- Coordinate with internal teams to ensure successful corporate training delivery.

Skills & Qualifications:

- **Experience**:Minimum 3 years in business development, sales, or customer engagement roles, preferably in an educational or training services setting.
- Prior experience in business development and sales is essential.
- Strong communication, negotiation, and interpersonal skills.
- Client-focused with the ability to manage both B2C and B2B relationships.
- Self-driven, goal-oriented, and capable of working independently and collaboratively within a team.
**Application Process**:
Pay: ₹500,000.00 - ₹650,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home

Work Location: In person

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