UX Designer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We’re looking for a UX Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi

The Team:
Our Integrations Platform zone within Platform & Data Services subdivision is the team the rest of the product org leverages for a coordinated, scalable & user-friendly approach to comprehensive, real-time access to external data and the ability to seamlessly exchange data with the rest of the ecosystem. While you will individually own the experience design for the products your team works on, you will be supported by a horizontal UX org of over 100 designers and researchers working on various products and projects. This will unlock potential opportunities for mentoring as well as learning, ensuring a high-growth environment for you.

Responsibilities may include, but are not limited to:
Design Execution
- Identify and frame user-centered problems effectively.
- Plan and facilitate problem identification and solutioning workshops.
- Create low
- to high-fidelity sketches to communicate concepts and ideas.
- Collaborate with product and engineering teams throughout the agile planning, design, and development process to deliver released product that meets design intent.
- Collaborate with your team to ensure product features meet UX quality standards for workflow, interaction design and microcopy.

Education, Experience, & Skills Required:

- Bachelor’s or master’s degree in design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
- 2-5 years of experience in UX design
- Significant experience in UX research
- Significant experience in product design
- Experience working in agile development environments.

Behaviors & Abilities Required:

- Understand problem space (exploratory research, synthesis, report findings)
- Define solution framework (visioning, workflow design, information architecture)
- Influence roadmap (backlog grooming, cross-functional planning)
- Execute on design iteration (Interaction design, visual design, wireframing, specifications)
- Design and execute experiments (prototyping and testing)
- Build cross functional team alignment & user empathy.
- Develop own knowledge, act as expert resource.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learni