Business Associate Telecaller

2 days ago

Vikhroli Mumbai Maharashtra, India Techpaathshala Full time

**Job Title**:Business Associate (Telecaller) (Full-Time)
**Location**: Vikhroli West, Mumbai (On-site)
**Working Hours**: 10:00 AM - 7:00 PM | 6 Days a Week
**Industry**: EdTech
**Salary**: Salary + Incentives

**Role Summary**: As a Business Associate at TechPaathshala, you will be the voice of our brand, responsible for reaching out to potential students, sharing information about our programs, and coordinating with internal teams to ensure a seamless admissions process.

**Key Responsibilities**:

- Make outbound calls to prospective students from the provided database.
- Share a concise and compelling overview of TechPaathshala’s offerings.
- Schedule appointments for detailed counselling sessions with academic counsellors.
- Follow up regularly with leads to maintain interest and ensure timely communication.
- Maintain accurate records of all interactions and feedback using CRM tools.
- Coordinate effectively with the counselling and admissions team for a smooth lead handover.

**Requirements**:

- 1 year of experience in telecalling, customer service, or a similar role.
- Excellent communication skills in both English and Hindi (knowledge of regional languages is a plus).
- Basic familiarity with Google Sheets and CRM tools.
- Confident, proactive, and goal-oriented attitude.
- Strong interpersonal skills and active listening ability.

**What We Offer**:

- Fixed salary + performance-based incentives
- A collaborative and learning-driven environment
- Opportunities to grow within the EdTech industry
- Training and support for continuous skill enhancement

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Work Location: In person

Application Deadline: 05/07/2025

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