Associate, Operations

**About the Role**:
**Grade Level (for internal use)**: 07
Duties & accountabilities

Maintain globally agreed quality pass rate for KYC records, reviewed by Quality control and sampled by quality assurance.

Create Quality KYC/Screening profiles ensuring accuracy, completeness, and validity, incorporating multiple risk factors in compliance with global regulatory requirements

Must have handled various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis etc.

Mitigate or call out true hits for Sanctions/PEPs/Negative news concerns and escalate it concerned team.

Review and disposition of Alerts generated through the screening of the clients and other relationships

Responsible for ensuring rational documentation for clearing name matches and escalate issues / risks to the manager in a timely manner

Governance on the event of serious regulatory breaches, or where risk tolerance has been breaches, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge.

Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is norm.

Manage priority items and ensure timely escalations of key risks/issues to management.

Identify and execute process improvements, provide guidance, and support key process and technology initiatives to the business.

Perform daily target cases for the allocated clients including translation.

Get trained on the any regulatory and compliance requirement, other process changes in KYC/Screening.

Keep informed of any changes to processes and procedures, policy change and ensure open verbal dialogue with colleagues across locations.

Prepare productivity and other reports for management reporting.

Frequently interact with stakeholders such as Policy Team, Quality Control and Relationship Partners team to develop strong partnership and eliminates roadblocks and ensure continuity of information flow across the groups.

Conduct gap assessment

Re assess risk rating

Must have excellent communication skills.

Must be willing to work in flexible shift (both UK and US).

Able to become part of Quality Assurance team within 6 months of joining.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.

**Flexible Downtime**: Generous time off helps keep you energized for your time on.

**Continuous Learning**: Access a wealth of resources to grow your career and learn valuable new skills.

**Invest in Your Future**: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

**Family Friendly Perks**: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

**Beyond the Basics**: From retail discounts to referral incentive awards—small