Assistant Officer

4 days ago

India Relaxo Footwear Full time

**Position Title: ASSISTANT OFFICER/OFFICER-ECOMMERCE INCHARGE**

**Department**:
**RETAIL**

**Work Location**:

- A-4**Grade**:
**ASSTT. OFFICER**

**Travel Required**:

- NO**Reporting to**:
**Administrative**:
**Manager-Operation
**Reported by**:

- SCANNERS / HELPERS**Functional**:
**Manager-Logistics**

**Minimum Job Requirements**

**Educational Qualification**:

- Graduation with any stream and diploma in material management**Experience**:

- 3 Years or More in a Team Leader level**Any additional requirement**:

- Experience of working in Ecommerce Platform. Adaptable to changes. Capable of working with tight schedules and deadlines.**Purpose of the Position (Job Summary)**
- Officer/Asstt. Officer-Ecommerce is a vital part of supply chain process. In a small operation, deals with more practical, 'hands-on' work approach.- To ensure timely dispatch of marketplace and website orders. Handling product return in ECOMMERCE and timely replace and solve customer Enquiry. Involvement in stock control and monitoring the flow of goods.**Key Roles and Responsibilities**

**Financial**
- The efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met.**Customer Oriented**
- Handling product return in ECOMMERCE and timely replace and solve customer Enquiry-
**People Oriented**
- Organizing and training of staff, as well as monitoring staff performance and progress.- Motivating, Organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded**Internal Business Process**
- Use IT systems to manage stock levels,- Use associated information systems to coordinate and control the order cycle.- Use data from IT systems to evaluate performance and quality and to plan improvements.**Competencies**

**Technical/Functional**

**Behavioral**
- To deal with planning, coordinating, administration and general management issues, which include the day-to-day supervision of staff and overseeing work organized by team
- 2. Managing day to day hurdles of online platform and Coordinating with internal and external team for timely resolution of problem- Problem solving and decision making.
- Accountability and responsibility.
- Customer focus (internal and external).
- Planning and organizing.
- Supporting and training staff.

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