Executive Mis, Customer Success

About the role: - Customer success team drives the client and partner ecosystem within Bizongo, ensuring that their needs are accurately communicated to Bizongo leadership, product, and engineering teams to boost client and partner experience backed with data driven insights. - The role would directly report to the leadership of Bizongo and would be responsible for providing reporting and analytical information support to the management team - You would be directly contributing towards driving the vision by creating relevant insights from raw data and building dashboards/reports to drive awareness and understanding of key metrics. Being a data oriented member of the team, you'll be the key analytics expert for the team and help them make better decisions. Key Objectives of the role: - Provide support and maintenance to existing management information systems - Collating the data from various database sources into a structured format - Cleaning and analyzing the the raw data to segregate it into various classifications - Performing analysis for generating the reports on periodic basis by slicing and dicing the data, and sharing those cuts as per the requirement - Ensure periodic and accurate update of data and MIS reports. - Creating automated templates in Google Spreadsheets / MS Excel with use of advance Google - Work with the guidance of senior leadership to drive process assessments and perform reporting - Participate in cross-functional meetings to provide data-backed insights and validate/resolve recurring customer/process issues - Work as a team player, upholding company values and contributing to a positive working environment Why work with us? - Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo - Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL - Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for - Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment - Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017 - Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company - The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce About the Company: Bizongo is India’s largest B2B platform for made-to-order products. Bizongo was founded in 2015 by three IIT graduates Aniket Deb, Sachin Agrawal, and Ankit Tomar to consolidate the fragmented and unbranded yet unique and ubiquitous B2B segment of Made-to-Order goods. With a clear focus on optimizing supply chains for unbranded products, Bizongo enables businesses with services across vendor management, supply chain automation, and cash flow optimization using its proprietary digital platforms like Procure Live, Artwork Flow, and Partner Hub. Bizongo aims to empower businesses with reduced operational overhead, cost savings, and easier contract management with its bouquet of digital services in the era of increasing commodity prices. Bizongo has witnessed tremendous growth over the last year, delivering more than 1 billion product units to over 600+ clients in partnership with 750+ manufacturers. Bizongo was the Startup of the Year at Express IT Awards 2019, ranked No 1 in Deloitte Technology Fast 50 2019 India and featured in the 2019 LinkedIn Top Startups List. Mumbai Office Address: - Bizongo A- Wing, 3rd Floor, Krislon House, Krishanlal Marhwa, Saki Vihar Road, Sakinaka, Andheri East, 400 072, Maharashtra **Salary**: ₹500,000.00 - ₹1,000,000.00 per year **Benefits**: - Cell phone reimbursement - Flexible schedule - Health insurance - Internet reimbursement - Work from home Schedule: - Flexible shift - Monday to Friday **Experience**: - total work: 2 years (required) - MIS: 2 years (required) **Speak with the employer** +91 7985135568 - Health insurance