
Female Customer Relationship Executive
4 days ago
We are looking for a dynamic **Customer Relationship Executive** who can build strong relationships with customers, handle queries effectively, and ensure a smooth service experience.
**Key Responsibilities**
- Provide excellent support to customers with **friendly and professional communication**.
- Maintain and update customer data in **CRM systems**.
- Manage **orders, payments, and delivery coordination**.
- Guide customers in **selecting the right products and services**.
- Fix and schedule **appointments** based on client availability.
- Collect and review **customer feedback** to improve service quality.
- Handle complaints **calmly and professionally** to build trust and loyalty.
- Work independently while collaborating with the team as required.
**Skills & Requirements**
- Excellent **communication and interpersonal skills** in English & Hindi.
- Strong **problem-solving, convincing, and relationship-building abilities**.
- Ability to maintain a **customer-first attitude** under pressure.
- Self-motivated with the ability to work without close supervision.
Qualification: Any Degree.
**Experience**:1 to 5 years of Experience in Customer Relationship Executive.
**Timings**: 09.30am to 6.00pm
**Salary**: 14k to 20k
**Location**: Nungambakkam
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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