Customer Service Associate

9 hours ago

Remote, India Vishram International Services Full time

**Responsibilities**:

- Respond promptly and effectively to leads generated through website inquiries, organic lead generation, and agent interactions.
- Build strong relationships with prospective students - understanding their needs and aspirations, agents and other stakeholders
- Provide accurate information about our programs, services, and admission requirements.
- Address any concerns or issues raised by prospective students, ensuring their satisfaction and providing timely resolutions.
- Collaborate with internal teams to ensure smooth handover of leads and maintain accurate records in our CRM system.
- Keep updated on industry trends, competitor offerings, and market dynamics to provide valuable insights and enhance conversion rates.

**Requirements**:

- MBA + 3 years experience in customer service or sales, preferably in education or related industry.
- Excellent communication skills, both verbal and written, with a strong command of English
- Ability to build rapport and establish trust with prospective students.
- Strong problem-solving skills and ability to handle objections effectively.
- Detail-oriented with excellent organizational and time management abilities.
- Proficiency in using CRM systems and other relevant software.
- Knowledge of international education systems, programs, and admission processes is an advantage.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.

Join our dynamic team and play a key role in converting leads into successful student enrollments. Together, we can make a difference in shaping the future of international education.
All the Best

Team VIS

Pay: From ₹25,000.00 per month

Schedule:

- Day shift

Work Location: Remote

  • Customer Service Associate

    2 weeks ago

    Remote, India Recruiterflow Full time

    Recruiterflow is a bootstrapped and profitable SaaS startup working with 1000+ recruitment agencies and 10,000+ recruiters globally. We are a CRM built for recruitment agencies that helps them be more productive. We have been focusing on revenue and profitability before it became an "in-thing to do for startups". We are a remote company and have been growing...

  • Customer Service Associate

    7 days ago

    Remote, India Fabiia Ltd. Full time

    Customer Service Associate – Immediate Start (Remote / Work from Home)About Fabiia:Fabiia is a furniture and interiors company specialising in high-end FF&E for residential, commercial and hospitality projects. Headquartered in the UK with a showroom in Central London, Fabiia delivers creative, design-led furniture and interior solutions for clients across...

  • Customer Service Associate

    2 weeks ago

    Remote, India Better Full time

    **About the Role** The role of Customer Associate is an integral part of the operations team supporting our Buy to Let Mortgage proposition. The role is key in ensuring customers receive the level of support they expect from the Bank as part of our brand and promises. They will work to agreed service levels, including achieving expected daily, weekly and...

  • Customer Service Associate

    4 days ago

    Remote, India Covai Sprouts Technologies Full time

    At Covai Sprouts Technologies, you get to work with the most talented folks of varying backgrounds who work towards helping other businesses around the world. Full Time - Remote (Temporary) Coimbatore **Objectives of this Role**: - Identify and address customer needs with a goal of complete satisfaction - Provide expert answers to questions about...

  • Customer Service Associate

    1 week ago

    Remote, India GO2 Full time

    We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...

  • Customer Success Associate I

    2 weeks ago

    Remote, India Rackspace Full time

    **Job Title: Customer Success Associate I** Shift : India third Shift ( 6:30 pm IST to 3:30am IST) *** **JOB DESCRIPTION**: *** - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery...

  • Customer Service Executive(Freelance)

    1 week ago

    Remote, India 2COMs Full time

    This is a remote position. **Responsibilities and duties**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. - Update customer information in...

  • Customer Success Associate III

    4 days ago

    Remote, India Rackspace Technology Full time

    Job Title: Customer Success Associate III - INShift : India third Shift (6:30 pm IST to 3:30am IST)JOB DESCRIPTION:Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate...

  • Guest Service Associate

    4 days ago

    Remote, India Prime Services Full time

    We have a job opportunity for you as a Guest Service Associate, F&B Associate, Bartender, Housekeeping Associate Guest Relation, Etc. role with Package of up to 2.50 LPA. **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift **Experience**: -...

  • Customer Success Associate I

    1 week ago

    Remote, India Rackspace Full time

    **Job Title: Customer Success Associate I - IN** **JOB DESCRIPTION**: - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and...