Customer Service Associate

19 hours ago

Remote, India Covai Sprouts Technologies Full time

At Covai Sprouts Technologies, you get to work with the most talented folks of varying backgrounds who work towards helping other businesses around the world.

Full Time - Remote (Temporary) Coimbatore

**Objectives of this Role**:

- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
- Follow company communications guidelines and procedures under mínimal supervision
- Recommend improvements to processes for improved company efficiency

**Daily and Weekly Responsibilities**:

- Build expert and dynamic knowledge of company products and services
- Research information using available resources to satisfy customer inquiries
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
- Meet daily personal/team qualitative and quantitative targets by recommending and explaining benefits of additional company services, and seizing opportunities to sell products and services whenever possible
- Maintain daily recordings, and log and document issues and resolutions in an electronic database for sales and executive management teams to review

**Skills and Qualifications**:

- High school degree
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

**Preferred Qualifications**:

- College degree
- Sales experience
- Proven experience in a call center environment
- Track record of meeting or exceeding sales quotas (if sales are involved)

  • Customer Service Associate

    2 weeks ago

    Remote, India Hire Lab Career Solutions Full time

    Job Type - Work from Home Designation - Customer Service Associate Process - Blended (Voice/Chat) Qualification - Min. 12th, Graduates can also apply Skills - Excellent English communication skills (Written & Verbal ) Experience - Min. 6 months (On paper BPO experience ) **Note**: **Job Types**: Full-time, Permanent **Salary**: ₹13,500.00 -...

  • Customer Service Associate

    1 week ago

    Remote, India Better Full time

    **About the Role** The role of Customer Associate is an integral part of the operations team supporting our Buy to Let Mortgage proposition. The role is key in ensuring customers receive the level of support they expect from the Bank as part of our brand and promises. They will work to agreed service levels, including achieving expected daily, weekly and...

  • Customer Support Associate

    2 weeks ago

    Remote, India Quality and Excellence Business Solutions Full time

    Join us as a Customer Support Associate - In this customer centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs. - You’ll be liaising with US customers and businesses to accurately collect information in order to solve their queries. Pay: ₹20,000.00 - ₹25,000.00 per...

  • Customer Support Associate

    5 days ago

    Remote, India FUTURE TECH DESIGN Full time

    We are looking for a **Customer Support Associate** to ensure excellent service delivery and customer satisfaction. **(Freshers are Welcome!)** **Location**: Work from Home **Education**:Graduate (any stream) **Responsibilities**: Handle customer queries via calls with confidence & professionalism. Assist and resolve customer queries...

  • Customer Success Associate I

    1 week ago

    Remote, India Rackspace Full time

    **Job Title: Customer Success Associate I** Shift : India third Shift ( 6:30 pm IST to 3:30am IST) *** **JOB DESCRIPTION**: *** - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery...

  • Customer Service Associate

    2 weeks ago

    Remote, India No. Broker Full time

    Must have good communication skills in English and Hindi. Must have a laptop and WiFi Connection. Must be under 29 years of age. **Note: - This is not a Part time job. This is a full time permanent Job. (9 30 to 6 30 )** **Specific Responsibilities: - ** ▪ Handle inbound calling for customer service. ▪ Identify and assess customers’ needs to...

  • Customer Support Associate

    2 weeks ago

    Remote, India Quality and Excellence Business Solutions Full time ₹ 20,000 - ₹ 2,50,000 per year

    Join us as a Customer Support AssociateIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs.You'll be liaising with US customers and businesses to accurately collect information in order to solve their queries.Job Type: Full-timePay: ₹20, ₹25,000.00 per...

  • Guest Service Associate

    19 hours ago

    Remote, India Prime Services Full time

    We have a job opportunity for you as a Guest Service Associate, F&B Associate, Bartender, Housekeeping Associate Guest Relation, Etc. role with Package of up to 2.50 LPA. **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift **Experience**: -...

  • Customer Success Associate

    2 weeks ago

    Remote, India Rackspace Full time

    **Role: Customer Success Associate** **Location: Remote** **Years of experience: 1 to 5 years** **Shift: Night Shift** **JOB DESCRIPTION**: - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the...

  • Customer Service

    1 week ago

    Remote, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) blended Process Must have experience in BPO Customer Service Minimum 3-4 years Note : if you have Excellent Verbal and Communication skill English Required in English Salary Max Salary Max 10 LPA Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below...