Global Support Services
2 days ago
Department
- FINANCE
- Job posted on
- Aug 21, 2024
- Employment type
- P-P8-Probationer-HO Executive
**Job Description - Accounts Receivable**
Handle all accounting activities around the customers allocated to the person
Deduction Management - communicate with customers for back up details for unknown deductions, dispute incorrect deductions for payback & discuss deduction report with US office at month end.
AR Ageing report (weekly) and follow up with customers for overdue sales invoices
Customer claims management through Sales Force, case assignments to Analyst & approval based on DoA through work flow
Expiry processing - Track Inmar for partial DM, process/evaluate in Zyra, give credit after approval through Sales Force & dispute-payback
Shortages - Investigation with ELSS, issue credit for after approval in Sales Force for substantiated claims & dispute unsubstantiated claims to get payback
Sales returns (Overage return & Damages) - Process RMAs, give credit after approval through Sales Force & dispute excess claim for payback. For SHO & Damages inform Supply Chain for Insurance recovery if claim above a certain threshold limit.
Process credits of approved Recall fees, Trade show fees in coordination with US office.
Process credits for Admin, Rebate, IPA, CPA, Billback, NSP and other incentive claims at month end after validation of incentives done by US Team.
Regular checking of customer portal for customer claim details and missing sales invoices
Prepare & maintain SOPs
1. Degree M. Com or CA (Inter)
2. Minimum 3-4 years of experience in accounting - AR or AP
3. Worked in SAP
4. Used Excel functions during routine work - Vlookup, Pivot, If functions
5. Good level of English - written and verbal - to communicate with Customers/US team
-
Apprentice, Global Operations Leadership
2 weeks ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 05 What's In It For You? As part of the Global Operations leadership team, this role is more of an operations specialist, communications who will work on strategy and communications efforts focusing on and supporting internal communications strategy. You will help the Global Operations Leadership team...
-
Apprentice, Client Support
2 weeks ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 05 **The Team**: As a member of the Client Services team, you'll be an integral part of our team dedicated to supporting clients using our S&P Capital IQ and Capital IQ Pro platforms. You'll collaborate closely with experienced professionals across various departments, including Sales, Content, Product,...
-
Apprentice, Insurance Client Services
4 days ago
Ahmedabad, Gujarat, India S&P Global Full timeApprentice, Insurance Client Services **About the Role**: **Grade Level (for internal use)**: 05 **The Team**:The Insurance Client Services Role involves being one of the main client contact in providing them support on maximizing the use of the product for Insurance companies covered in Capital IQ Pro. On a daily basis, the associate's time is spent in...
-
Associate, Capital Markets Client Services
6 days ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Role**: Associate, Capital Markets Client Services **The Team**: As a member of the Capital Markets Client Services team, you will serve as an expert for the S&P Capital IQ and Capital IQ Pro platforms. You will be responsible for providing client support on our business intelligence tool by...
-
Apprentice, Insurance Client Services
2 weeks ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 05 **The Team**: The Insurance Client Services Role involves being one of the main client contact in providing them support on maximizing the use of the product for Insurance companies covered in Capital IQ Pro. On a daily basis, the associate’s time is spent in addressing client questions and...
-
Customer Support Associate
1 week ago
Ahmedabad, Gujarat, India U-Connect Global Services Pvt Ltd Full time**Company Name**: U-Connect Global Services Pvt Ltd **Responsibilities**: - Answer inbound customer calls - Handle renewals and cancellations - Provide account information and status - Provide workflow assistance - Manage all customer issues and requests - Develop and improve customer experience - Manage complaints **Skills**: - English Fluency -...
-
Associate - Esg Client Services
6 days ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Role**: Associate - ESG Client Services **The Team**: The Client Support team is responsible for providing client support for our business intelligence tool by holding investigative conversations with clients & driving product usage. Being present in US, Argentina, Pakistan, India &...
-
Global Sales Manager IT
4 days ago
Jagatpur, Ahmedabad, Gujarat, India Z C Services Full time ₹ 12,00,000 - ₹ 15,00,000 per yearGlobal Sales Manager to lead our international business development efforts. This role demands a strategic thinker, a strong communicator, and a proven closer in the IT services and ERP domain. If you've consistently delivered in global markets and are open to traveling.Key Responsibilities: ● Identify, target, and develop new business opportunities in...
-
Associate - Insurance Client Services
1 week ago
Ahmedabad, Gujarat, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: The role involves being one of the main client contact in providing them support on maximizing the use of the product. On a daily basis, the associate’s time is spent in addressing client questions and requests about the platform/excel add-in and is also responsible for escalating...
-
Global Airline Customer Support
9 hours ago
Ahmedabad, Gujarat, India Aviation Indeed™️ Full time ₹ 3,00,000 - ₹ 9,00,000 per yearOverviewWe are hiring talented professionals for a Global Airline Voice Support role. If you have strong communication skills and hands-on experience withAmadeus/GDS, this role offers an excellent career opportunity with a leading international airline process.Responsibilities:For Freshers / 1 Year Experience-Must have excellent English communication ...