
Ticketing and Hotel Executive
1 week ago
Responsibilities
- Issue tickets for flights, trains, and other modes of transport
- Assist customers with travel-related queries and changes to their itineraries
- Provide information on travel routes, weather conditions, availability, and fares
- Maintain up-to-date knowledge of airline rules, regulations, and policies
- Manage and update customer profiles in the booking system
- Resolve booking issues and coordinate with other departments for problem-solving
- Monitor and process cancellations, refunds, and rescheduling requests
- Ensure accuracy in ticketing transactions and documentation
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Fixed shift
- Morning shift
Work Location: In person
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