Telesales

2 weeks ago

Kochi, India Webcrstravel Technologies Pvt Ltd Full time

Should be quite customer friendly and should be able to persuade the users.
- Must understand what the customer requires and accordingly act on implementing and provide a relevant solution to them in a short span of time.
- The main objective of a telesales is to promote the growth of the business by expanding the company’s customer network.

**Responsibilities**
- Contact individuals and businesses by telephone to promote products and services.
- Adjust a well-tailored sales pitch and deliver it efficiently to the customers also keeping in mind that they fulfill each and every requirements of a customer.
- Should be very persuasive in order to convince the customers to buy the product by illustrating it in such a way that it meets their needs.
- Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references.
- They need to handle all the issues by the customer and be vigilant enough to provide a solution to them.
- Schedule appointments so that the sales team gets in touch with the probable customers.
- Most importantly, a telesales needs to follow up with the customer on what they had discussed in the last phone call.

**Skills**
- Should be very good with communication skills as the job mainly focusses on business growth over a telephonic conversation.
- Should be well skilled in persuasion and negotiation.
- Should be very persistent and result oriented.
- Proven track record of fulfilling sales target.
- Should have the willingness to learn and research on the market trends.
- Should be quite patient and be adaptive to any stressful environment.

**Education**
- 10th & +2 Completed along with sales experience can be considerable.
- Any graduates with no experience

**Language**
- Manageable English
- Malayalam is mandatory

**Salary**: Up to ₹18,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- TeleSales: 1 year (required)

**Language**:

- Malayalam (required)

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