Cluster Admission Coordinator

18 hours ago

Delhi Delhi, India Tech Mahindra Foundation Full time

**Role**: Cluster Admission Coordinator

**Experience**:5+ years in vocational training/education/admissions management across multiple locations.

**Qualification**:Postgraduate in Management/Marketing or equivalent

**Number of openings**:1

**Roles and Responsibilities**:
**Admission & Mobilisation Strategy**
- Support the respective centers in designing and implementing regional mobilization & admission plan across all centres to meet collective and individual targets in collaboration.
- Regularly analyze each centre’s lead funnel, conversion ratio, and challenges — intervene with corrective actions.
- Segment target populations by cluster and lead cluster-wise campaigns (e.g. Ghaziabad: school dropouts, Faridabad: women-focused batch, etc.)

**Team & Stakeholder Coordination**
- Supervise and guide mobilisers, counsellors, and outreach teams across centres (on-ground + telephonic).
- Work closely with Centre Managers to ensure effective counselling of walk-ins, timely batch formation, and documentation.
- Build partnerships with local NGOs, schools, community groups, ASHA workers, ITIs, etc., to drive leads.

**Tracking, Reporting & Analysis**
- Maintain and review a central lead tracker and CRM for all three centres.
- Create weekly and monthly performance reports and share insights with senior management.
- Prepare dashboards on enrolment trends, conversion rates, and source-wise lead performance.

**Community Engagement & Outreach**
- Organise and support community events, nukkad nataks, career talks, and awareness sessions in collaboration with centre teams.
- Conduct spot counselling sessions during field visits and partner events.

**Field Leadership**
- Conduct weekly field visits to each centre to support the team, identify on-ground issues, and offer solutions.

**Desired Skill Sets**:

- Must have experience in working on admission/sales targets
- Proven experience in multi-location admissions/mobilization roles in the education or vocational training sector.
- Strong leadership and remote team management capabilities.
- Proficiency in CRM tools, MS Excel, and Google Sheets.
- Data-driven mindset — able to analyse performance and optimise effort.
- Empathy, integrity, and high adaptability in field-based roles.

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