Admission Counsellor/Coordinator
3 weeks ago
About the RoleNIPS Noida is seeking a proactive, student-centric Admission Counselor to manage end-to-end admissions—from first inquiry to enrolment—while delivering a warm, informative experience to parents and students.Key Responsibilities- Lead Management: Handle walk-ins, calls, website/WhatsApp/WhatsApp Business and email inquiries; qualify leads and schedule school tours. - Counseling & Conversion: Conduct one-to-one counseling sessions; explain curriculum, fee structures, school policies, transport, and key differentiators; achieve monthly enrolment targets. - Campus Tours & Events: Plan and conduct campus tours, open houses, and admission drives. - Documentation & Compliance: Coordinate application forms, document verification, application fee, and offer/acceptance letters; maintain accurate records. - Assessments Coordination: Schedule and coordinate student interaction/entrance assessments with academic teams. - Stakeholder Communication: Maintain timely, professional communication with parents, students, faculty, transport, and accounts teams. - CRM & Reporting: Update CRM/MIS daily; track funnel (inquiries → visits → offers → enrolments); prepare weekly/monthly dashboards. - Outreach: Liaise with feeder preschools/communities; support school fairs and community events during peak season. - Service Quality: Ensure prompt TAT on callbacks and emails; manage parent feedback and escalate as needed. - Safeguarding: Adhere to child protection and data privacy guidelines.Must-Have Qualifications- Experience: 3–4 years in school admissions (preferably with leading schools in Noida/Delhi-NCR). - Education: Graduate in any discipline; MBA/PG in Marketing/Education Management is a plus. - Communication: Excellent English & Hindi; confident presenter with empathetic listening. - Tech Skills: Comfortable with MS Office/Google Workspace; experience with CRM/admissions software (e.g., Tally/ERP/Leadsquared/Zoho) preferred. - Traits: Target-oriented, organized, calm under pressure, high integrity, and strong follow-through.KPIs / Success Metrics- Inquiry-to-Enrolment conversion rate - Show-up rate for scheduled tours/assessments - TAT on callbacks and email responses - Offer acceptance ratio and fee realization - Data accuracy in CRM/MIS and weekly reporting - Parent satisfaction (NPS/feedback)Working Hours- As per school calendar; extended hours/weekend events may occur during peak admission season (comp offs as per policy).Compensation & Benefits- Fixed salary ₹30,000 per month - Performance-linked incentives on enrolments (slab/target-based) - PF/ESI and leave benefits as per school policy - Professional development opportunitiesEqual OpportunityNIPS Noida is an equal opportunity employer and is committed to child safeguarding. Background verification will be conducted for the selected candidate.How to ApplyEmail your CV with the subject “Admission Counselor – Noida” to [HR email ID] and [CC email, if any], or apply via the website’s Careers/Contact page. Please include:- Updated resume - Short cover note on your admissions experience & conversions - Notice period and current/expected CTCRequirements added by the job poster• Bachelor's Degree• 3+ years of Education Administration Programs experience
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