Workplace Coordinator

JLL supports the Whole You, personally and professionally.
Duties & responsibilities
Handling front desk operations and visitor management
Monitoring of Housekeeping related activities.
Arrangement of all consumables and supplies for Client / VIP visits.
Handling the mail room activities.
Preparing the Daily/Weekly and Monthly reports.
Ensuring all compliance audit documents are submitted by vendor in compliance audit site.
Interacting with the housekeeping vendor.
Taking facility rounds to upkeep the office with HK supervisor.
Effectively manage ground team to ensure an on time deliverable system.
Support the Workplace Manager in all administrative functions, Workplace services and any other administrative functions deemed by Client.
Ownership of the day-to-day administration, including reports generation of the inventory tracker.
Briefing all the housekeeping staff during shift deployment and communicate the priorities of the day and address complaints.
Oversee the pantry equipment during the shift and identify issues and take necessary actions.
Communicate to the Workplace Manager all incidents’ issues and pending problems.
Monitoring cafeteria kitchen cleanliness, vending machines, stock maintenance and all-time availability of the same.
Monitoring the food vendors at site.
Soft services stores and stocks to be maintained as per standards.
Indent monthly requirements for soft services as per the month's budget.
Manage concierge requests from client through office boy.
Maintaining stock of kitchen equipment’s & breakage count.
Ensuring vendor background checks are maintained on regular basis
Backup for transport coordinator.
Coordinating for events and outdoor conferences
Raising JLL POR and coordinating for the work orders
Coordination with food supply vendors for weekly menus and special meal arrangements
Checking of client direct contract invoices
Good in Corrigo tool
Performance objectives
Provide Superior Client Service (weighting 60%)
Initiative or Process Improvement in Functional Area (weighting 20%)
Personal and Professional Development (weighting 20%)
Key skills
Team handling experience
Should have good working knowledge on soft services
Computer Knowledge
Should have good communication skills
Act as Host as well
Hotel Experience preferred
Employee specification
**What this job involves**:
Prioritizing the facilities’ needs
Working with the facilities manager and City Lead, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine.
You’ll also be on top of health and safety issues that may arise and actively participate in reviewing them.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
You’ll also be in charge of creating stock reports for meeting minutes and monthly management reports to the clients.
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are