Front Office Supervisor

2 days ago


Gurgaon, India Best Western Full time

**Location
- **Manesar, Gurgaon
**Budget-** 4.20 LPA- 4.80 LPA
**Experience
- **4-5 Years
**Relevant experience
- **4 Years is needed
**Interview process
- **Face to face only
**Skills needed-** experience with front office, customer handling, client handling, check-ins and check-outs, transaction handling.
**Other Benefits
- **lodging + meals

**Job Role-**
1. Ensure Outstanding customer care at all times.
2. Maintains a friendly, cheerful and courteous demeanour at all times.
3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
5. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
6. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
7. Cross Check all billing instructions are correctly updated.

**Salary**: Up to ₹480,000.00 per year

Schedule:

- Day shift

**Speak with the employer**
+91 7850040409



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